DES MOINES, Iowa (AP) — Iowa’s 911 system is working again after a problem that routed some calls to out-of-town call centers.
The Des Moines Register reports (http://dmreg.co/1b4yLw9 ) problems started Friday evening and continued until Saturday.
The greatest affect was on 911 calls made from cellphones.
David Lingren, executive director of the Iowa Communications Network, says the problem stemmed from faulty equipment in the state-owned fiber-optic system. A vendor tried to install new software to fix the problem, but that worsened the situation.
A backup system also failed to activate.
After working all night, Lingren says most of the system was operating normally by Saturday morning.
Information from: The Des Moines Register, http://www.desmoinesregister.com