MASON CITY, Iowa – It’s the end of the road for AAA offices around the country and in our area.
The Mason City location is one of three including Sioux city and Dubuque which are closing in the upcoming weeks.
Managers say the decrease in foot traffic as well as the interest in online business accounts for the change.
Services will still remain the same, offering roadside and travel assistance as well as your insurance needs.
“It’s just a reaction really to how our members have changed the way they do business is being done online and through call centers so we’ve decided to close the smaller location because of less foot traffic,” said Steve Musson, Field Manager at Mason City AAA.
The next closest AAA office from north Iowa is the location in Waterloo.
People are asked to either visit the location or contact AAA through their toll-free number at: 1-800-222-1333.
“We are focusing on higher population areas where we have the foot traffic to justify having a physical location and then taking care of the rest of the business through online and call centers,” said Musson.