MASON CITY, Ia – One local hotel is receiving a prestigious award for the third year in a row.
Only 5% of hotels in the country receive this Certificate of Excellence Award from tripadvisor.com. Which means the Park Inn Hotel in Mason City is in that top 5% and number one in the state of Iowa.
To determine who receives this award, the online travel website looks at guest satisfaction ratings. That rating for the Park Inn Hotel is 96%.
President, Steve Noto tells us it’s a good thing for them and the city, as it brings in travelers from around the world.
One employee has worked at the establishment from the very beginning tells us how they manage to stay on top.
“Just making sure everyone has the best time they can. We are a very famous hotel by Frank Lloyd Wright. I think that brings a lot of people in the hotel but, I think really focusing on customers and their needs really makes people want to return,” says Shift Supervisor Tanner Bernhard.
Frank Lloyd Wright designed the historic building and it’s the last remaining hotel with his name on it.