Minnesota’s “Warmline” helps those struggling to get through the holidays season


ROCHESTER, Minn. – For some, the holidays can be a very sad and lonely time. That is why services like the Southeast Minnesota Warmline are so important.

The Warmline has been helping folks get through those difficult times for nearly a decade. It’s an anonymous, non-crisis, peer-run support line that is apart of the National Alliance on Mental Illness.

Answering the calls are volunteers that have been trained and have first-hand personal experience dealing with a psychiatric diagnosis.

So far this year, the Southeast Minnesota Warmline has taken nearly 3,000 calls.

“I’m very happy that we are around to do that, it makes me sad that so many people need us,” explains Carrie Clark, the Coordinator of the Southeast Minnesota Warmline. “It can be very disheartening volunteering for the Warmline, and I know as coordinator it’s very disheartening to see so many people in need, but we’re here.”

The Warmline is open Thursdays-Sundays from 4:00pm-8:00pm

507-287-7161 or 1-888-334-7754

Clark says they currently have about 12 volunteers that answer the Warmline and are always looking for more. If you are interested, call NAMI of Rochester at 507-287-1692 and ask for Carrie Clark.


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